Ipsen USA Finishes Record-Breaking First Quarter
Cherry Valley, ILLINOIS (May 2, 2022) – Following a record year for new equipment orders in 2021, Ipsen’s Vacuum Technology Excellence Center continued that trend by booking 22 new vacuum furnace orders during the first quarter of 2022.
“We continue to see improved business levels in all target markets, driven by the need for additional production capacity along with customer requests for more unique thermal process capabilities.” said Ipsen USA President and CEO Patrick McKenna.
Vacuum furnace orders spanned several industries including automotive, additive manufacturing, aerospace, commercial heat treating, and tool & die. Ipsen also saw a wide variety in furnace models, from large vertical bottom loading units for aerospace to small vacuum debind and sinter furnaces for additive manufacturing. Other orders included those for Ipsen’s technologically advanced AvaC® low-pressure carburizing capability, as well as high pressure gas quenching used in conjunction with vacuum compression brazing.
Ipsen also rounded out the first quarter with record parts bookings and is on track for a record year in aftermarket services as well. In Q1 2022, Ipsen performed over 250 field service visits related to installation and start-up, furnace relocation, hot zone replacement, preventive maintenance, calibrations and leak checks.
“Our aftermarket business is strong and only getting stronger,” said Ipsen’s Chief Service Officer John Dykstra. “We continue to add resources to the team and complete strategic initiatives designed to improve response times and reduce downtime for our customers.”
In addition to the growing demand for new equipment and aftermarket support, Ipsen continues to focus on expanding customer service offerings and increasing hiring efforts. In the first quarter, Ipsen USA hired 12 new employees.